1. About Us

Elements of Truth is a trivia board game published and sold by Electrify US LLC, a company incorporated in the United States ("we", "us", or "our"). Our products are available globally through our online store at [STORE URL] (the "Store") and through authorised retail partners.

For any enquiries, please contact us at: hello@elementsoftruth.game 

2. Scope and Acceptance

These Terms and Conditions ("Terms") govern all purchases made through our Store. By placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not complete your purchase.

Your order does not automatically create a contract: we will contact you to confirm we've received your order and whether or not we accept it.These Terms apply to consumers and commercial buyers alike. Where applicable law grants additional rights to consumers, those rights are not affected by these Terms.

3. Products

All products listed in our Store are subject to availability. We reserve the right to discontinue any product at any time without notice.

We make every reasonable effort to ensure that product images, descriptions, and specifications are accurate. However, slight variations in colour, packaging, or component presentation may occur between the product images shown and the physical item received.

Elements of Truth is intended for players aged 14 and above. The game contains questions of varying difficulty across science, technology, engineering, and mathematics topics.

4. Pricing and Payment

All prices are listed in US Dollars (USD) unless otherwise stated at checkout. Prices are exclusive of shipping costs, which are calculated and displayed at checkout. See below for information about taxes and duties.

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal

Payment is processed at the time of order. We use secure third-party payment processors and do not store your full payment card details on our systems.

5. Sales Tax and Duties

Depending on your location, sales tax, VAT, GST, or other applicable taxes may be applied to your order at checkout. The applicable tax rate is determined by your shipping destination and is displayed before you confirm your purchase.

For international orders, customs duties, import taxes, and local fees may apply upon delivery. These charges are the sole responsibility of the buyer and are not included in the purchase price or shipping cost shown at checkout. We recommend checking with your local customs authority before placing an order if you are uncertain about applicable duties.

6. Shipping and Delivery

6.1 Shipping Destinations

We ship globally. Shipping options, carriers, and estimated delivery timeframes are displayed at checkout based on your delivery address.

6.2 Estimated Delivery Times

Delivery timeframes are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier disruptions, or events outside our reasonable control. We are not liable for delays caused by third-party carriers or customs authorities.

6.3 Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order and are displayed at checkout prior to payment. Shipping costs are non-refundable except where an order is cancelled before dispatch or where we are at fault.

6.4 Risk of Loss

Risk of loss or damage passes to you upon physical delivery of the product to you (or to a person nominated by you to take delivery). Until that point, risk remains with us. We recommend retaining your tracking information until your order has been received in satisfactory condition.

6.5 Failed Delivery

If a delivery attempt fails due to an incorrect address provided by you, or if a package is unclaimed and returned to us, we reserve the right to charge additional shipping costs to redeliver the order (capped at the same cost of the original delivery cost).

7. Order Cancellation

Orders may be cancelled before dispatch by contacting us at hello@elementsoftruth.game. Once an order has been dispatched, it cannot be cancelled and must instead be processed as a return in accordance with Section 8.

We reserve the right to cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. In such cases, a full refund will be issued to the original payment method.

8. Returns and Refunds

8.1 Return Window

You may return your order within 30 days of the delivery date, provided the product is returned in its original, unopened condition and original packaging.

8.2 How to Initiate a Return

To initiate a return, please contact us at hello@elementsoftruth.game with your order number and reason for return. We will provide you with return instructions. Return shipping costs aside from standard shipping costs are the responsibility of the buyer unless the return is due to a defective or incorrect item.

8.3 Refunds

Once we receive and inspect the returned item, we will process a refund to the original payment method within 10 business days. Original shipping costs are non-refundable unless the return is due to our error or a product defect.

8.4 Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 14 days of delivery at hello@elementsoftruth.game  with photographic evidence. We will arrange for a replacement or full refund at our discretion, including return shipping costs where applicable.

8.5 Non-Returnable Items

The following items are not eligible for return:

• Products that have been opened or used
• Products damaged due to misuse or improper handling by the buyer
• Digital downloads or digital content

8.6. Your Consumer Rights

These Terms, and in particular Sections 8.1-8.5 above are in addition to your statutory rights under applicable consumer laws, which are not affected. For example, under English law your rights are as follows:

a) Goods must be of satisfactory quality, fit for purpose, and as described. If they are not:

• Within 30 days of delivery: you have the right to reject the goods and receive a full refund.
• After 30 days: you are entitled to a repair or replacement. If that remedy fails or is unavailable, you may claim a price reduction or a refund.

b) You have 14 days from the day after delivery to cancel your order without giving a reason. To exercise this right, notify us at the email address listed above. We will refund the price and standard delivery cost within 14 days of receiving the returned goods (or evidence of return). You are responsible for return shipping unless the goods are faulty or misdescribed.

9. Intellectual Property

All content associated with Elements of Truth, including but not limited to the game name, logo, card designs, question content, rulebook, and packaging, is the intellectual property of Electrify US LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any Elements of Truth content without our prior written consent.

10. Question Content and Accuracy

The question and answer content included in Elements of Truth has been developed and reviewed with care. However, scientific understanding evolves over time and some answers may become outdated. Where questions reference specific definitions, standards, or contexts, these are noted in the accompanying question references available at [QUESTION REFERENCES].

We reserve the right to update question references and clarifications on our website without notice. Updates to physical game content will be addressed through future editions or expansion packs at our discretion.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Electrify US LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to loss of enjoyment, loss of data, or loss of profits.

Subject to the paragraph below, our total liability to you for any claim arising from a purchase shall not exceed the purchase price paid for the relevant product.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12. Privacy

Your personal data is collected and processed in accordance with our Privacy Policy, available at [PRIVACY POLICY]. By placing an order, you consent to the collection and use of your data as described therein.

13. Cookie Policy

Our Store uses cookies and similar tracking technologies to improve your browsing experience and for analytics purposes. Please refer to our Cookie Policy at [COOKIE POLICY] for further information. You may manage your cookie preferences at any time through the cookie consent banner on our website.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of New York City, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your purchase shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of New York City.

For consumers located in the United Kingdom or the European Union, you retain the right to bring claims before the courts of your country of residence..

15. Changes to These Terms

We reserve the right to update these Terms at any time. The version applicable to your order is the version in effect at the time your order is placed. We will provide reasonable notice of material changes by posting the updated Terms on our Store.

We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the contract.

16. Contact Us

For any questions regarding these Terms, please contact us at:

Electrify US LLC

5940 S Rainbow Blvd, Suite 400, Las Vegas Nevada, 89118-2507

hello@elementsoftruth.game